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SUPPORT

To Cancel Membership


Please login in to our credit card processor, the company that billed you for your membership.


Viewing Video Problems


If you are having a problem with the site or downloading videos, please check to make sure that the latest Quicktime and/or Flash player Plugin are installed:


INSTALL OR UPDATE









Recently, browser makers have been turning off the Permission to run the Quicktime or Flash Plugins, so you may want to dig in and make sure the plugin has not revoked Permissions. If you want more detailed info to enable Quicktime do these things:


SPECIAL NOTE FOR MAC/SAFARI USERS


IF SAFARI SAYS IT IS MISSING THE QUICKTIME PLUGIN, GO HERE:


https://support.apple.com/en-us/HT205081


IF YOUR BROWSER SAYS IT CANNOT PLAY FLASH:


If you get a prompt or dropdown asking for permission to play Flash, we reccomend you choode "Always Use Flash" for this website. If you are still encountering an issue, update Flash to most recent version or go here:


https://helpx.adobe.com/flash-player/kb/enabling-flash-player-safari.html




If you have other problems, email us at the information below. There is no 24-hour 7-days a week tech support team.. Please do give us a few hours to respond. We apologize for the inconvenience but we'll try to take care of your issue within 24 hours. Usually a lot sooner.


Support Info


Contact Support:    


You can email NubianStrippers@aol.com (yes, we kept our old AOL address!) . PELASE DO NOT CHANGE THE SUBJECT LINE IN YOUR EMAIL or it may go to our spam folder and your issue will most likely be delayed. If you do this, please include your full name, username, thc redit card processor you used to join this site and as much info about your setup as possible so we can help troubleshoot your issue.e



Username/Password or Login Problems


There are three reasons why your username and password are likely not working:



     1     Your membership lapsed because your credit failed to rebill.


     2     You put in your username/password wrong too many times and you are getting blocked.


     3     The password was shared (knowingly or unknowingly) and a bazillion people are logging in with it and it got suspended.


Regardless, before emailing about password issues, please login in to our credit card processor (the company that billed you for your membership) and make sure your account is valid and that you are in fact typing in the correct username/password.


If you don't know what billing company was used it will be on your email recript of drop me support note and I can let you know: NubianStrippers@aol.com




MY QUESTION/ISSUE HAS NOT BEEN ADDRESSED


If you don't see your issue addressed here, contact us directly at NubianStrippers@aol.com



Quicktime for

Mac or Windows

Why can't I upload NubianStrippers videos to other sites? Everybody is doing it!


First, it's piracy without permission and illegal.


Second, we really ask that you don't upload  our videos because when you uplaod videos it discourages others from joining our website and prevents us making the money we need to recruit more dancers and create great product for you.


Third, when you upload our videos, it's not great promotion for us (we're losing money every time someone does it).  We can promote NubianStrippers Entertainment just fine.


Finally, we know that some people want to be first to show off what content they have to share, but we really want all of our members to feel a part of a special website and experience.


We put a lot of time, effort and energy into creating a UNIQUE web experience and we ask that all of our members respect our effort to  bring the best expereince possible to our paying members.  So, if you have the urge to upload or share our content, always remember: don't.


Thank you so much!




Videos Won't Play or Take Long Time to Load


Some videos are encoded in such a way that they may load longer on different browsers than others.


I'm Confused About How to Navigate The Site


It's simple. Every performer page shows thumbnails to how many videos of each dancer's perfomance is or soon will  be added to site.


Animated thumbnails are for dancers with at least one (1) or more videos.


Non-animated thumbnails are for dancers whose videos will be added soon.


Will NEW DANCERS be added soon?


Yes!


Will Legacy Dancers have new videos?


Yes we have LOTS of never-before-seen videos of some of your favorite performers & entertainers? (We may remove some older videos or dancers from time to time, but we hope the new dancers will be just as entertaining for you!)


BOOKING INFORMATION FOR DANCERS?


Due to recent changes in US law, we can't list direct booking or contact info at this time. There are several unaswered questions about these laws, but once they are clarified and things change, you'll be the first to know!





Flash for

Mac or Windows